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Putting people at the heart of what I create and do.

KaylaJanae.

  • Creative
  • Organized
  • Personable

I'm a creative, detail-minded professional pairing 7+ years of customer-facing experience with hands-on content, event, and small-business work.

Portrait of Kayla Janae, a smiling young Black woman with long braids and a headwrap, wearing a red patterned scarf in front of a colorful neon-lit graffiti mural.
Years customer facing
7+Years customer facing
Events & pop-ups supported
30+Events & pop-ups supported
Thrifted finds
1,000+Thrifted finds
Content creation
End-to-endContent creation
01

Creative meets organized

I've worked behind a register, beside clients, and at pop-ups surrounded by art — and every role has taught me the same thing: the details shape the experience.

I'm a multidisciplinary creative working across jewelry, painting, body art, video, and trip planning. Whether I'm making something by hand, sharing a story on video, or planning a trip around someone's interests, I think about the person who will experience it. I bring a strong visual eye, a calm approach, and thoughtful attention to detail.

Through Janae Creations, I manage client communication, scheduling, pricing, payments, event setup, presentation, and social content. That work has taught me how to shift between creative and administrative tasks, stay organized when priorities change, and make sure the final experience feels thoughtful.

I'm ready to bring that mix to a collaborative marketing team where I can support content, production, reporting, organization, and special projects while continuing to build my professional marketing skills.

02

Content in action

I plan, shoot, and edit my own short-form content—from art-process clips and pop-up recaps to approachable, personality-led videos. I start each piece with a clear idea and shape it for the way people watch and scroll.

Concept · Shoot · Edit · Publish
03

What I bring

  • Short-form video & social content
  • Photo & video asset organization
  • Creative production support
  • Detail review & quality control
  • Event & pop-up coordination
  • Visual merchandising & presentation
  • Customer experience & communication
  • Scheduling, payments & follow-through
  • Fast-paced, high-volume work
  • Prioritization & multitasking
  • Problem solving & service recovery
  • Independent & team-based work
  • Positive, can-do attitude
  • Quick learner
04

My experience

NowActive

Owner & Creative Lead

Janae Creations

  • I run an independent creative business producing original artwork, handmade jewelry, live painting, and body painting.
  • I plan and create short-form content that documents my creative process, events, products, and behind-the-scenes work.
  • I coordinate pop-ups and client projects from initial communication through scheduling, setup, presentation, and follow-up.
  • I manage pricing, payments, customer communication, supplies, and multiple priorities while maintaining a consistent creative presentation.
2020—23Rockford, IL

Customer Experience Associate / Cashier

  • I delivered friendly, efficient service in a busy retail environment while keeping transactions and details accurate.
  • I managed POS transactions, payments, discounts, returns, and customer questions with careful attention to detail.
  • I balanced competing priorities during high-volume periods while maintaining an organized, welcoming checkout experience.
  • I worked with teammates to resolve customer needs and keep daily operations moving smoothly.
2018—23

Personal Assistant

Illinois Department of Rehabilitation Services

  • I coordinated day-to-day support for elderly and disabled clients while adapting to changing needs and priorities.
  • I built trusted relationships through clear communication, consistency, discretion, and careful follow-through.
  • I worked independently, stayed organized, and used sound judgment to solve practical day-to-day concerns.
  • I developed a calm, resourceful approach to service that carries into customer, client, and team environments.
2016—19

Customer Service Associate / POS Cashier

  • I provided attentive customer service and accurate point-of-sale support in a fast-moving retail setting.
  • I processed purchases, returns, discounts, coupons, and other register transactions with attention to accuracy.
  • I helped customers understand promotions and products and resolved routine concerns with a positive approach.
  • I maintained an organized work area and supported the team wherever needed.
05

Let’s connect

I'm ready to bring creativity, organization, and a willingness to learn to your team. Let's talk.

Ready to contribute

Creative work with practical follow-through

I can help with content, asset organization, production support, customer insight, and the day-to-day details that keep a marketing team moving.

Ready to grow

Building a career in marketing

I'm eager to learn new tools, reporting workflows, campaign processes, and whatever else helps the team do its best work.